Management Service Organizations

The MSOAP program assesses organizations that offer centralized administrative and hosted technology services, such as electronic health records, to healthcare providers to assure that protected health information (PHI) is stored, accessed and/or transmitted in a private and secure manner. Other areas of focus include privacy and confidentiality, technical performance, business processes, resources and security.

In the process of a thorough, objective MSOAP evaluation, your organization will identify strategies and tactics to improve efficiency, elevate quality of service, and remain current with existing marketplace trends.

EHNAC’s MSOAP program

  • Reduces risk to PHI and operations through the demonstration of a risk management program with effective controls that appropriately minimize threats
  • Prepares your organization for third party audits including trading partner audits (some payers require EHNAC accreditation as a condition of processing their transactions) and state compliance (EHNAC accreditation is required for processing healthcare transactions in the states of Maryland and New Jersey)
  • Enhances trust for your customers, trading partners, and other stakeholders

To begin the application process for the Management Service Organization (MSOAP) program, please complete the application form through our website.  Program criteria are located on the criteria page.

Also, are you looking for hands-on support to help you through the pre-assessment steps, readiness planning process and more? Learn about EHNAC’s Consulting and Advisory Services which have been designed to support the Management Services Accreditation Program.


“EHNAC’s MSOAP accreditation has been critical to ensuring that we have the policies and procedures in place to protect our customers and adhere to stringent security standards to effectively handle healthcare data. The accreditation has proved to insurers and potential customers that we have an industry approved framework in place for optimal and secure business processes as we work with clients to implement their health IT solutions and systems.”

-Alexandra Jellerette, Owner, Zane Networks, LLC